Cellular Phones: One of my greatest pet peeves is having to listen to someone else speaking loudly on a cellphone in a public place that puts people in close range. Somehow, these loud one sided conversations are far more offensive than two people having a loud conversation. Maybe its because if we eavesdrop we can only hear half of the conversation?
Answering Machines: I don't care for talking on the phone, so leaving messages isn't high on my list either. I'd rather send an email or a text. My cell phone has the standard greeting that just says my phone number, its not even personalized. When i call other people, i hate listening to long greetings before i can leave them a message.
Keep it short and sweet.
Conference Calls: I've only been on a few conference calls, but i find them confusing because many people don't follow the rule of etiquette to announce their name each time they begin speaking so everyone knows who it is.
Faxes: I agree that its best to call before faxing any documents, that way they are expected and someone is looking for them.
Timing your communication: This is a major rule that should not be broken! I really don't like it when people call after around 8:30pm unless i'm expecting the call--and i would never call someone else that late without checking first that it's ok. People have kids sleeping, or they might go to bed early so they can wake up early. Unwelcomed calls too early or too late are just plain rude.
Screen names and ring tones: It's so important to have neutral screen names that are appropriate for the workplace. Ring tones should also be appropriate. The other day in my math class a woman's cell phone went off...."Pick up the phone B*#CH" over and over again. She was mortified, the class was speechless. I'll bet she changed her ring tone after class that day.
Rules of etiquette are important and should be followed, in the workplace and most other social situations that require human interaction. :)
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